Ordering is easy the basic steps are outlined below:
Browse the site for the product you require
Add the product to the cart
Proceed to the checkout
Follow the directions on payment
Await conformation once payment has been done.
Please do not hesitate to contact our Customer Service Hotline @4448 6000 Or WhatsApp Chat +974 6009 4446
and by email
[email protected]
In the interests of all our customers, we may place restrictions on
bulk buying of some products. ansargallery.com reserves the
right at our sole discretion, to limit the quantity per person, per
household or per order. The said limitations may be applicable to
orders placed by the same account, the same credit card and also to
orders that use the same billing and/or shipping
address. ansargallery.com will provide notification to the
customer should such limits be applied.
Once your order has been accepted you will receive a notification in
the notifications panel.
You can cancel the order at any stage of the process without incurring
any additional fees or charges. For assistance in this matter you can
always contact the customer service team who will be happy to assist
in this matter.
If you have ordered multiple products in one order, we will try to
ensure they are all delivered together however this also depends on
the type of products ordered, some products are large and delivered
directly from the supplier or warehouse, in these cases we will not be
able to have them delivered together.
To proceed with confirming and dispatching the order it should retain
a minimum value of 20QR
SECURITY
When ordering from the ansargallery.com site we accept orders only from
web browsers that permit communication through Secure Socket Layer
(SSL) technology- International standard for internet browsing
security.
ansargallery.com operates on a 3D secure payment gateway, this is a
service gateway designed to enhance security in payments for online
transactions.
Payments
Payments options are through credit and debits cards, We also offer
you the convenience of paying cash on delivery for supermarket orders
with values up to 500QR.
Yes, Once the order has been accepted you can view or print your
receipt from the orders section in your account.
No, Credit and Debit card details are not stored by ansargallery.com
If you encounter any problems at the payment page, we suggest that you
contact customer services for assistance.
Delivery
ansargallery.com delivers all over Qatar, However some remote areas are
restricted
Delivery costs 10QR for orders below 99QR. ansargallery.com offers its
customers free delivery for all orders above 99 QR
AnsarGallery.com delivers all supermarket items and small electronics within one of three time slots, which you can choose during checkout.
For express orders placed between 9:00 AM and 10:00 PM, delivery is completed within one hour.
If you place an order after 10:00 PM, you can select your preferred delivery time for the following day during checkout.
Returns / cancellations warranty
Customer service is available to assist in any query you may have,
they are available 7 days a week from 8am to 11pm. @4448 6000 Or WhatsApp Chat +974 6009 4446
and by email
[email protected]
In these cases please refer to the returns policy section for further
information, you can also contact customer services for further
assistance.
ansargallery.com has a 7 day returns policy (Terms & Conditions apply)
please refer to the returns policy section for further details or
contact customer services for assistance.
All products from ansargallery.com carry warranty, this is visible on the
physical invoice delivered with the product, please make sure you keep
the invoice as it will be required for proof of purchase in cases of
service etc.
